WHAT IF I AM LATE OR NEED TO CANCEL?

We know that life happens and sometimes you can’t make it to a HILI class you signed up for—no biggie, as long as you cancel. 

CANCEL AT LEAST 6 HOURS BEFORE CLASS:

• No fee

• Keep class credit

LATE CANCEL LESS THAN 6 HOURS BEFORE CLASS

• Lose class credit

• Unlimited members that late cancel will be charged $20

NO SHOW, NO CANCELLATION

• Lose class credit

• Unlimited members that no show/no cancellation will be charged the price of a single class credit $35

It’s easy to late cancel:

• Log into your MindBody account and hit Late Cancel