WHAT IF I AM LATE OR NEED TO CANCEL?

We know that life happens, and sometimes you can’t make it to a HILI class you signed up for—no biggie, as long as you cancel.

CANCEL AT LEAST 6 HOURS BEFORE CLASS:
- No fee
- Keep class credit

LATE CANCEL (LESS THAN 6 HOURS BEFORE CLASS):
- Lose class credit
- Unlimited members that late cancel will be charged $30

NO SHOW, NO CANCELLATION:
- Lose class credit
- Unlimited members that no show/no cancellation will be charged the price of a single class credit, $35

It’s easy to late cancel:
- Log into your MindBody account and hit Late Cancel